Frontier Airlines is under fire after it was revealed this week that employees receive a $10 bonus when they charge a passenger that pesky oversized luggage fee.
The incentive came to light after Salt Lake City journalist Dyana Villa went viral for filming herself and another passenger being told their carry-on bags didn’t meet the size requirements for a flight from Ronald Reagan Washington National Airport to Denver.
The series of videos logged millions of views on TikTok, with one commenter claiming that Frontier Airlines employees get a commission each time they charge for an oversized bag. Villa claims she heard from an unidentified Frontier Airlines flight attendant herself that it’s a $10 bonus.
You can find her video clips here:
Is this like doctors getting paid for each Pfizer shot. Nothing wrong with it.
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