Fed up with being forced to deal with robots every time you have a simple customer service query? TikTok users claim to have stumbled upon an ingenious hack that helps callers bypass the endless automated questions now used by most major firms' helplines and get straight through to a human being. LA music industry expert Liz Kamlet revealed that customers should type out the zero symbol followed by the pound key (0#) every time a recorded voice asks them for information such as their account number or the nature of their query. The hack confuses a company's automated system, prompting it to transfer the customer to a real-life operator - and Kamlet claims it works for '90 percent' of brands including major airlines, banks and retailers.
When Dailymail.com tested the helplines of eight major US businesses, the trick proved successful for five including Chase bank, American Airlines and Amazon.
The full article can be found here:
https://www.dailymail.co.uk/news/article-11763849/Secret-customer-service-hack-lets-skip-phone-robots-speak-human-SECONDS.html
https://www.dailymail.co.uk/news/article-11763849/Secret-customer-service-hack-lets-skip-phone-robots-speak-human-SECONDS.html
Why anyone would willingly do business with Chase or American Airlines is beyond reason.
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